Privacy policy for the use of www.pro.earth.

Status as of 19.10.2021

Provider: AD ALL GmbH (hereinafter referred to as "AD ALL") FN 546708 h of the commercial register of the Eisenstadt Commercial Court.

Media owner:
AD ALL GmbH
Industrial area 8
7041 Wulkaprodersdorf
UID-No.: ATU76387535

These are the data protection and cookie provisions for the use of the digital services and for the online services of AD ALL. We process your personal data in accordance with the provisions of the European General Data Protection Regulation (GDPR) and the Data Protection Act.

  1. DATA DURING USE

    By using the digital services, you consent to data processing in accordance with these data protection provisions. The operator reserves the right to amend the provisions if required by law. The data protection provisions that can be accessed at the time of using the digital services always apply.

    When you create a new account, the personal data you provide, such as your name, e-mail address, date of birth, address and telephone number, will be stored. The time of registration is also saved.

    AD ALL makes every effort to protect the data entrusted to it by users of the AD ALL platforms from unauthorized access. With the help of a differentiated system of access authorizations and technical protective measures, such as SSL encryption and firewalls, the greatest possible data security is sought.

    We only collect and process the user's personal data if there is a corresponding legal basis for doing so. The legal basis is the service contract, consent to the following data processing and the legitimate interests of AD ALL.

  2. DATA FOR PURCHASE

    Each time you purchase a product, the data you provide will be stored. This is independent of whether you have created an account or not. Your chosen means of payment will also be saved. If the fields marked as mandatory are left blank, we will not be able to conclude the contract with you. This data is mandatory for the conclusion of the contract. The time of a purchase is also saved.

    No credit card data, such as credit card numbers, are stored in the store.

    So that AD ALL can maintain the connection to your end device, we store your IP address and possibly the browser type.

  3. PROCESSING PURPOSES

    The data you provide during registration will only be processed to maintain your account.

    In the event that you purchase a product via the store, the data required for the purchase process and provided by you will be stored directly in the store. This data is only used and stored to the extent necessary to fulfill the contract, in particular to process the purchase, to manage the contract and to fulfill legal retention obligations.

    Data that you provide to us in the context of "feedback" will be used exclusively to answer your inquiry or to improve our services.

    Data processing is carried out on the basis of the statutory provisions.

  4. SOLUTION

    Your account will be stored until revoked. You can request the deletion of your account or access at any time by sending an e-mail to support@pro.earth.

    Your purchase or order data in the store will be deleted after 7 years due to tax retention obligations.

  5. DATA TRANSFERS

    If payments are made by direct debit order, your payment-related data will be transmitted to our bank for the purpose of payment.

    For credit card payments, your payment data is transmitted to our external financial service provider in encrypted form.

    If you are in arrears with the payment of products, the data you provide will be passed on to a debt collection agency or legal representative for further legal action.

    Furthermore, your data will be transmitted to our tax consultant/auditor to fulfill our tax obligations.

  6. COOKIES

    The digital applications and browser variants use cookies to store certain information. Cookies are files that a website or app transfers to your hard disk or mobile device. Although they identify a user's device, cookies do not identify users personally.

    We use cookies to make our website more user-friendly. They enable us to recognize your browser on your next visit.

    If you do not want this, you can set up your browser so that it informs you about the setting of cookies and you only allow this in individual cases. If you deactivate these cookies, the functionality of our website may be restricted.

  7. OTHER PROCESSORS/TRANSMISSION RECIPIENTS

    AD ALL has the following categories of processors:

    • Server host
    • Technical service provider for the operation of the store
    • Payment providers and financial service providers
    • Web analytics company
  8. RIGHTS OF THE USER

    You have the right to request information about the personal data stored about you.

    If your data is incorrect or incomplete, you can request that it be corrected or completed.

    You can also request the deletion of your data under certain conditions, e.g. if the data is no longer required for the purposes for which it was collected and/or processed.

    You can request that the use of your data be restricted. This is possible, for example, if you have withdrawn your consent to the use of the data and a decision has not yet been made on this objection. The consequence of such a restriction is that the data will only be stored but not processed any further.

    To assert your rights, please send an e-mail to support@pro.earth. We would like to point out that proof of identity is required to assert your rights (signed request + copy of ID).

    Furthermore, you have the right to lodge a complaint with the Austrian data protection authority, which you can make use of in the event of data protection violations.

  9. CHECKING DATA AND MESSAGES

    Among other things, the AD ALL platforms are about making new contacts online for private life. For this reason, AD ALL endeavors to protect its users from inappropriate contact requests and content and attaches great importance to seriousness. The following precautions have been taken to ensure this:

    To protect against people misusing the AD ALL platforms, AD ALL uses various automated monitoring tools to analyze random activities and check user entries for plausibility, without AD ALL being obliged to do so. Certain character strings or logins of different users that appear to come from the same computer, for example, can lead to blocking due to suspicious activities.

    AD ALL also carries out automated filtering of messages. Texts written by users are checked against word lists to ensure that they comply with applicable law and AD ALL's General Terms and Conditions. Words, e.g. racist or clearly offensive words, are automatically compared with user texts. Should the random checks reveal any suspicion of misuse, the legal consequences are listed in § 10 (Sanctions) of AD ALL's General Terms and Conditions. AD ALL is also entitled to refuse to accept and deliver incoming or outgoing messages if, on the basis of the automated checking procedure, there is a high probability that the message concerned is illegal and/or in breach of AD ALL's General Terms and Conditions. The user will not receive any notification of rejected or undelivered messages.

  10. BEST PRACTICES IN ONLINE COMMUNICATION

    The user is aware that data protection is not yet guaranteed for the transmission of data on the Internet according to the current state of technology. E-mails in particular do not constitute secure communication, as it is not technically possible to rule out the possibility of content being "read". The user himself is responsible for the security of the data he transmits to the Internet.

  11. CONTACT

    Our data protection officer is Mr. Thomas Preis,
    E-mail: support@pro.earth

    For further information please contact:
    AD ALL GmbH
    Industrial area 8
    7041 Wulkaprodersdorf
    E-mail: office@pro.earth